Information Technology
Announcements
Updating Organization Contact info
CAP-TXWG-IT-Org-update-instructions.pdf
Texas Wing-wide emails
Not receiving emails sent to all Texas Wing members? A couple of things to try:
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If you accidentally (or intentionally) clicked Unsubscribe on a Texas Wing email, you may have been added to our provider's Master Unsubscribe List. Email Texas Wing IT (it-requests@txwg.cap.gov) to see if this is the case. If so, only you can remove yourself by following the instructions at this link:
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Reference the following link to whitelist our email provider's domains. If you are using a Texas Wing Microsoft Office 365 account (@txwg.cap.gov), this is already done for you.
https://kb.benchmarkemail.com/domains-to-whitelist/
Summary of IT Responsibilities
Manages and directs all information technology related activities.
They shall:
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Manage and direct wing wide Information Technology programs.
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Serve as the wing WSA responsible for assigning and editing permissions for assigned members (if allowed by applicable Wing policy).
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Assist the Director of Operations in Operational Security (OPSEC) awareness training matters and ensure Information Security (INFOSEC) training is performed in a timely manner.
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Develop and implement wing wide IT policies and procedures in support of CAP's missions.
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Develop and implement training programs for wing members to ensure efficient use of all IT assets.
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Oversee the development and maintenance of the wing website.
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Assist the wing commander in generating up-to-date measurable performance data extracted from available information systems.
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Support Function (CAP Help Desk):
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Coordinate help desk issues between superior and subordinate headquarters.
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Track IT related support issues and inquiries for the wing for submission, through proper channels, to higher headquarters.
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Collect and collate information regarding IT related support issues and inquiries from subordinate echelons for submission, through proper channels, to higher headquarters.
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Develop automated, streamlined reporting systems for the capture of periodic data IAW pertinent regulations and that are not in conflict with systems put in place by higher headquarters.
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Other related duties as required.