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Information Technology

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Summary of IT Responsibilities

Manages and directs all information technology related activities.

They shall:

  • Manage and direct wing wide Information Technology programs.

  • Serve as the wing WSA responsible for assigning and editing permissions for assigned members (if allowed by applicable Wing policy).

  • Assist the Director of Operations in Operational Security (OPSEC) awareness training matters and ensure Information Security (INFOSEC) training is performed in a timely manner.

  • Develop and implement wing wide IT policies and procedures in support of CAP's missions.

  • Develop and implement training programs for wing members to ensure efficient use of all IT assets.

  • Oversee the development and maintenance of the wing website.

  • Assist the wing commander in generating up-to-date measurable performance data extracted from available information systems.

  • Support Function (CAP Help Desk):

    • Coordinate help desk issues between superior and subordinate headquarters.

    • Track IT related support issues and inquiries for the wing for submission, through proper channels, to higher headquarters.

    • Collect and collate information regarding IT related support issues and inquiries from subordinate echelons for submission, through proper channels, to higher headquarters.

  • Develop automated, streamlined reporting systems for the capture of periodic data IAW pertinent regulations and that are not in conflict with systems put in place by higher headquarters.

  • Other related duties as required.

For Assistance:

it-requests@txwg.cap.gov

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