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Information Technology

Announcements

Texas Wing has suspended the deployment of new Office 365 accounts until further notice.

Summary of IT Responsibilities

Manages and directs all information technology related activities.

They shall:

  • Manage and direct wing wide Information Technology programs.

  • Serve as the wing WSA responsible for assigning and editing permissions for assigned members (if allowed by applicable Wing policy).

  • Assist the Director of Operations in Operational Security (OPSEC) awareness training matters and ensure Information Security (INFOSEC) training is performed in a timely manner.

  • Develop and implement wing wide IT policies and procedures in support of CAP's missions.

  • Develop and implement training programs for wing members to ensure efficient use of all IT assets.

  • Oversee the development and maintenance of the wing website.

  • Assist the wing commander in generating up-to-date measurable performance data extracted from available information systems.

  • Support Function (CAP Help Desk):

    • Coordinate help desk issues between superior and subordinate headquarters.

    • Track IT related support issues and inquiries for the wing for submission, through proper channels, to higher headquarters.

    • Collect and collate information regarding IT related support issues and inquiries from subordinate echelons for submission, through proper channels, to higher headquarters.

  • Develop automated, streamlined reporting systems for the capture of periodic data IAW pertinent regulations and that are not in conflict with systems put in place by higher headquarters.

  • Other related duties as required.

For Assistance:

it-requests@txwg.cap.gov

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